Commission Consultation - Standards for Services Provided to Victims and Survivors

Commission Consultation - Standards for Services Provided to Victims and Survivors

In October 2011 the Commission published a Minimum Practice Framework as a guide to organisations providing services in the victims sector in order to identify the standards expected.  Five years later, the Commission has worked on refreshing these standards in order to bring them up-to-date and reflect changes to service delivery within the sector.  These draft standards are now subject to an eight week consultation process that will run to 18 November 2016.

We would encourage everyone to engage with this process and send us your views on this draft or attend one of our consultation workshops and provide us with your views and feedback.

How to respond

The closing date for responses is 18 November 2016.  Responses or queries can be made in one of the following ways:

By writing or by completing the consultation questionnaire (available at the bottom of this page) and returning it to:

Peter Mann, Policy Officer, Commission for Victims and Survivors, 4th Floor Equality House, 7-9 Shaftsbury Square, Belfast, BT2 7DP

Or by email to

By attending one of the following consultation workshops:

Southern/Mid Ulster area - Wednesday 12th October

  • Tullylagan Country House Hotel, Cookstown
  • 10.30am – 12.30pm

North West area - Thursday 20th October 

  • Maldron Hotel, Butcher St, L/Derry
  • 11am - 1pm

Greater Belfast area - Friday 21st October

  • Clayton Hotel, Ormeau Avenue, Belfast
  • 10.30am – 12.30pm

If you are interested in one of these workshops, please regsiter with Peter at or by calling 028 90 31 1000 by Friday 7th October (Southern/Mid Ulster workshop) and by Friday 14th October (North West and Greater Belfast workshops).

Please also advise if you have any specific dietary/access requirements (buffet lunch served afterwards).

If any of the following documents are not in a format that suits your needs, please contact us and we can discuss alternative arrangements that may better suit your specific requirements.